Frequently Asked Questions
Get Answers to Your Queries
Explore our FAQs to understand Jeeva Nexus Pathlabs' services, home sample collection, health packages, and how we ensure accurate and timely reports for you.
General Queries
Learn about our services and processes
Report & Results
Information on reports and interpretations
Home Collection
How home sample collection works
Frequently Asked Questions
Answers to the most common queries about our pathology laboratory services and procedures.
Which blood tests are available at the lab?
We offer CBC, lipid profile, thyroid panel, vitamin levels, liver/kidney function tests, and other specialized blood tests.
Do I need a doctor’s prescription for blood tests?
Basic tests can be done without a prescription, but advanced or specialized tests may require one.
How long does it take to get blood test reports?
Most routine reports are ready within 24-48 hours; urgent tests may be delivered sooner.
Can blood tests be done at home?
Yes, our trained phlebotomists provide safe home sample collection.
Are blood tests safe and certified?
Yes, all tests follow ISO standards and are performed by trained professionals.
Which urine and stool tests are offered?
Routine urinalysis, stool analysis, culture tests, and infection screenings are available.
Do these tests require fasting?
Most urine and stool tests do not require fasting; instructions will be provided during booking.
Can these samples be collected at home?
Yes, we provide home collection for urine and stool tests as well.
How soon will I get the reports?
Routine urine/stool test reports are ready within 24 hours.
Are these tests accurate and certified?
Yes, all tests are conducted under strict lab protocols and ISO-certified standards.
What health packages are available?
Preventive, senior citizen, full body, women’s health, men’s health, and custom packages are available.
Can I customize my health package?
Yes, you can select specific tests according to your health needs.
Are health packages available for home collection?
Yes, most packages support home sample collection.
Do packages include doctor consultation?
Some packages include consultation; otherwise, reports can be reviewed online.
How often should health check-ups be done?
Annual check-ups are recommended; frequency may vary based on age and health condition.
Which women’s health tests are offered?
Hormone panels, pap smear, breast screening, thyroid tests, anemia and general health tests.
Are these tests safe during pregnancy?
Yes, most tests are safe; consult your doctor for specific tests during pregnancy.
Can women’s health tests be done at home?
Yes, home sample collection is available for women’s health tests.
How often should women get tested?
Annual check-ups recommended; frequency varies by age and health conditions.
Are women’s health tests covered by insurance?
Some tests may be covered; check with your insurance provider.
Which men’s health tests are offered?
Blood sugar, cholesterol, PSA, liver/kidney function, heart health panels, and hormone tests.
Can men’s health tests be done at home?
Yes, most men’s health tests support home sample collection.
How often should men get tested?
Annual check-ups are recommended; frequency may vary based on age and health condition.
Are men’s health tests safe and certified?
Yes, all tests follow ISO standards and lab protocols.
Are men’s health tests covered by insurance?
Some tests may be covered; please check with your insurance provider.
Which pediatric tests are offered?
Growth monitoring, anemia, infections, vitamin levels, vaccination follow-ups, and general health tests.
Can pediatric tests be done at home?
Yes, safe and child-friendly home collection is available.
Are pediatric tests safe for newborns?
Yes, specialized newborn screening and tests are conducted safely.
How soon are pediatric reports ready?
Routine pediatric test reports are delivered within 24-48 hours.
Are pediatric tests certified?
Yes, all pediatric tests follow ISO-certified lab protocols.
Which specialty tests are offered?
Allergy, genetic, autoimmune, hormonal, and advanced diagnostic tests.
Can specialty tests be done at home?
Some require lab collection, while others can be done via home sample collection.
How long do specialty test reports take?
Usually 2-5 days, depending on the complexity of the test.
Are specialty tests safe and certified?
Yes, all tests follow ISO standards and strict lab protocols.
Are specialty tests covered by insurance?
Coverage varies; please check with your insurance provider before booking.
How does home sample collection work?
Our trained staff collects samples safely from your home at your preferred time. Booking can be done via website, WhatsApp, or phone.
Is home sample collection safe and hygienic?
Yes, our phlebotomists follow strict hygiene and safety protocols.
Are lab reports accurate and certified?
Yes, all reports are ISO-certified and prepared by expert analysts using advanced technology.
Can I get hard copy reports?
Yes, hard copies are available on request, along with digital reports.
How long are reports retained?
All reports are digitally retained for several years for reference and reprints.
Do I need to fast before certain tests?
Yes, some blood tests like lipid profile or glucose require fasting. Instructions are provided during booking.
Are there any preparation instructions for tests?
Yes, each test may have specific preparation instructions. Our staff or website provides detailed guidance.
Are pathology lab tests covered by insurance?
Many tests and health packages are covered; please verify with your insurance provider.
Can I claim insurance for home sample collection?
Some insurance policies cover home collection; check with your provider for eligibility.
How do I submit insurance documents?
Insurance documents can be submitted online during booking or at the lab during sample collection.