Disclaimer

1. General Information

The information, content, and reports provided by Jeeva Nexus Pathlabs (hereinafter referred to as “the Laboratory”) through its website, mobile application, or in printed or electronic form, are intended solely for general informational and diagnostic purposes. While every effort is made to ensure the accuracy and reliability of test results, the Laboratory does not guarantee that all information provided is error-free or suitable for every individual case.

2. Medical Disclaimer

All laboratory results, interpretations, and related health information provided by Jeeva Nexus Pathlabs are for clinical interpretation and professional reference only. These results must be correlated by a qualified and registered medical practitioner with the patient’s clinical history, symptoms, and other diagnostic findings before any treatment or medical decision is made.

• Our reports are not intended for medico-legal purposes unless explicitly specified and certified in writing.
• The Laboratory shall not be responsible for any medical decisions, treatment choices, or actions taken based solely on the laboratory report or website content.
• Patients are strongly advised to consult their physician or healthcare provider for interpretation and further medical advice.

3. Accuracy of Reports and Samples

The accuracy of any diagnostic report depends on several factors, including sample quality, patient condition, pre-test preparation, and assay procedures. The Laboratory follows strict quality control and standard operating procedures, but inherent biological and analytical variations may cause minor discrepancies in test results.

• In case of any unexpected or inconsistent results, patients or their doctors are encouraged to contact the Laboratory immediately for clarification or re-evaluation.
• Certain specialized tests may be referred to accredited partner laboratories. Jeeva Nexus Pathlabs shall not be liable for any variations resulting from referred testing facilities.
• The Laboratory may, under rare circumstances, face technical or operational issues leading to delays or the need for repeat sampling. Such delays do not constitute a service failure.

4. Limitation of Liability

Under no circumstances shall Jeeva Nexus Pathlabs, its directors, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• The use, interpretation, or misuse of laboratory reports, data, or website content;
• Delays in report delivery or technical failures beyond our reasonable control;
• Errors caused by incomplete, inaccurate, or misleading information provided by the patient or referring doctor;
• Unauthorized access, disclosure, or alteration of patient data despite reasonable security measures.

Our total liability, if any, shall be limited to the cost of the specific test or service provided.

5. No Warranties

All information on our website is provided “as is” and “as available” without any representations or warranties of any kind, express or implied. Jeeva Nexus Pathlabs does not warrant that:

• The website or mobile application will operate uninterrupted or free from errors;
• The results or materials obtained from the website will meet your expectations or purposes;
• Any defects or inaccuracies will be corrected immediately.

6. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or resources. These links are provided solely for informational purposes. Jeeva Nexus Pathlabs has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Accessing such third-party resources is at your own risk.

7. Home Sample Collection Disclaimer

Jeeva Nexus Pathlabs offers home sample collection services as a convenience to patients. While every precaution is taken to ensure professional and hygienic sample collection, the following conditions apply:

• Patients must ensure accurate address, contact information, and availability during the appointment window.
• Pre-test instructions (for example, fasting requirements) must be followed precisely.
• The Laboratory is not responsible for incorrect or incomplete information provided by the patient leading to errors or missed appointments.

8. Technical and Operational Disclaimer

Despite best efforts, certain technical, environmental, or logistical issues beyond our control may cause delay, temporary unavailability of the website, or report delivery failures. Jeeva Nexus Pathlabs shall not be held responsible for such temporary interruptions or data transmission issues caused by network or hosting providers.

9. Intellectual Property

All content, text, logos, trademarks, and media published on our website or in laboratory reports are the exclusive intellectual property of Jeeva Nexus Pathlabs. Any unauthorized copying, redistribution, or modification of our content without prior written permission is strictly prohibited.

10. Indemnification

By using our website or diagnostic services, you agree to indemnify, defend, and hold harmless Jeeva Nexus Pathlabs, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses (including legal fees) arising from your misuse of the website, reports, or services.

11. Changes to this Disclaimer

Jeeva Nexus Pathlabs reserves the right to amend, update, or revise this Disclaimer at any time without prior notice. The revised version will be posted on this page with an updated effective date. Continued use of the website or services after such updates constitutes acceptance of the revised Disclaimer.

12. Jurisdiction and Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or related to this Disclaimer shall fall under the exclusive jurisdiction of the competent courts located in Jamshedpur, Jharkhand.

13. Contact Information

For any clarification or query related to this Disclaimer, please contact us at: